Have questions? We have answers.

BestsoGroup is Thailand's national digital infrastructure — a unified ecosystem of 50+ platforms across E-Commerce, Service, Business, AI Solution, and FinTech. Everything connects through a single SSO, giving Thai entrepreneurs one place to manage their entire business.

Not at all. Sign up for free and get started immediately — no credit card required. Fees only apply when you activate specific paid platforms or when you generate sales through the system.

Yes. The BestsoGroup app is available on both iOS (App Store) and Android (Google Play). The app shares the same SSO Bar, gives access to all platforms and mini-programs in one place, and includes FinTech features like bill payment and mobile top-up.

BestaCoin is a loyalty point earned from every transaction in the BestsoGroup ecosystem — purchases, bill payments, or mobile top-ups. Coins can be redeemed for discounts across partner platforms. Note: BestaCoin is a loyalty reward only and cannot be withdrawn as cash.

Go to sso.bestsogroup.com and click "Forgot password." A reset link will be sent to your registered email within 5 minutes. If you don't receive it, check your Spam folder or contact support@BestSolution.co.th.

Absolutely. We comply with Thailand's PDPA legislation. All data is encrypted in transit (TLS) and at rest (AES-256). We use OAuth2/OIDC international standards and offer Two-Factor Authentication (2FA) for accounts requiring higher security.

Yes. Our SSO system supports LINE Login, Google, and Facebook as optional identity providers. You can also link multiple social accounts to a single BestsoGroup account.

Yes. Go to "Account Settings" in SSO and choose "Change email." For security, the system will send a confirmation email to both your old and new addresses.

Sign up at sso.bestsogroup.com. After creating your account, go to "Business Dashboard" and select "Open Store." Our support team will assist with onboarding within 1 business day.

Fees vary by package — starting from 0% + commission on sales, up to monthly packages for larger businesses. See full details on the Pricing page.

Sales accumulate in the system and are transferred to your registered bank account on a schedule (daily/weekly/monthly depending on package). All Thai banks are supported via commercial PromptPay.

Yes. We offer a full REST API and @bestso/mini-sdk for building mini-programs on the host app. Documentation is available at docs.bestsogroup.com — with webhooks, OAuth2, and a free sandbox for testing.

We support PromptPay QR, credit/debit cards (Visa/Mastercard), TrueMoney Wallet, all Thai bank internet banking, and BestaCoin (as discount). LINE Pay and additional digital wallets will be added in future updates.

PAYDY is BestsoGroup's FinTech platform for bill payment (electricity, water, telecom, etc.) and mobile top-up for all networks. It operates as a pass-through via BOT-licensed PSPs — your money goes directly to the service provider.

Yes. An electronic receipt is automatically sent to your email after every successful payment. You can also view and download all past receipts from the "Transaction History" page.

Refunds can be requested within 30 days of the transaction date (varies by transaction type). Go to "Transaction History" and select "Request Refund," or contact support@BestSolution.co.th. Funds are returned to the original payment method within 3–7 business days.

BESTDY.ai is BestsoGroup's AI Solution platform consolidating 34 AI modules for business — including AI chatbot for customers, automated sales analytics, content creation, 32-language translation, and AI for HR, accounting, and logistics.

AI can help you in many ways: answering customer questions 24/7, analyzing sales trends and stock recommendations, auto-generating social media posts, translating product listings for international markets, and summarizing daily financial reports.

Not at all. Every AI module is designed for ease of use — step-by-step setup wizards and a support team to assist with onboarding. No IT team or developer required.

Fully. BESTDY.ai is built specifically for Thai — supporting natural conversation, content creation, and data analysis in Thai with high accuracy. It also supports 31 other languages including English, Chinese, Japanese, and more.